Legal

Privacy Policy

Last updated: July 2026

LevelUpHost.ai (“LevelUpHost,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share when using our website, platform, and related services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use LevelUpHost.ai.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three primary ways.

Information You Provide

When you use LevelUpHost.ai, you may provide information such as:

Name
Email address
Business name
Property or listing information
Brand voice preferences and marketing inputs
Uploaded property documents, text, or photos
Billing and subscription information
Account login credentials
Communications with our support team

This information allows us to generate marketing content and provide the services you request.

Information Collected Automatically

When you visit or use the platform, we may automatically collect certain information, including:

IP address
Browser and device type
Operating system
Pages visited and time spent on pages
Usage behavior within the platform
Referral sources
Interaction with features or tools

This data helps us improve platform functionality and user experience.

Information From Third-Party Services

We may receive information from third-party tools used to operate the service, including:

Payment processors
Analytics providers
Customer support platforms
Authentication or login services
Integrations you choose to connect

2. How We Use Your Information

We use the collected information to:

Provide and operate the LevelUpHost.ai platform
Generate AI-powered marketing content
Personalize outputs based on brand voice and preferences
Process subscriptions and payments
Respond to support requests
Improve platform performance and reliability
Analyze product usage and trends
Develop new features and services
Prevent fraud or misuse of the platform
Comply with legal obligations

3. Product Improvement and AI Processing

To improve the quality and effectiveness of the LevelUpHost.ai platform, we may use user inputs, prompts, usage patterns, and generated outputs to:

Refine our prompts and the quality of generated content
Understand how the platform is used
Identify and prioritize product improvements

Content generation is powered by a third-party AI provider (Anthropic). The property details, prompts, and any photos you submit are sent to that provider solely to generate the content you request, and are not used to train its AI models.

We take reasonable steps to ensure information is handled responsibly. We do not sell user data to third parties.

4. User Content

LevelUpHost.ai allows users to submit content such as:

Property descriptions
Brand voice and tone preferences
Documents, text, or photos you provide
Business information
Marketing preferences

You retain ownership of the content you submit.

By submitting content to the platform, you grant LevelUpHost.ai the rights necessary to process, store, and use that content solely for the purpose of operating, improving, and providing the service.

You are responsible for ensuring that the content you upload does not violate any laws or infringe on third-party rights.

5. Cookies and Tracking

We use cookies and similar technologies to:

Keep users logged in
Remember preferences
Analyze traffic and user behavior
Improve site performance
Measure marketing effectiveness

You may control cookie settings through your browser. Disabling cookies may affect certain site functionality.

Analytics and Advertising Technologies

Specifically, we use Google Analytics (via Google Tag Manager) to understand site traffic, and the Meta Pixel to measure our advertising and to show you relevant ads on Meta platforms such as Facebook and Instagram. The Meta Pixel may share information about your visit with Meta, which processes it under its own Data Policy. You can opt out of Google Analytics with Google's browser add-on and manage your Meta ad preferences at facebook.com/adpreferences.

6. How We Share Information

We do not sell personal information.

We may share information with trusted service providers that help us operate the platform, including:

Cloud hosting providers
Our AI content-generation provider
Payment processors
Analytics platforms
Customer support tools
Security and fraud prevention services

These providers are only permitted to use information as necessary to provide their services.

We may also disclose information:

If required by law
To protect our rights or users
To investigate fraud or misuse
In connection with a merger, acquisition, or business transfer

7. Data Retention

We retain information for as long as reasonably necessary to:

Provide services to users
Maintain business and financial records
Improve platform functionality
Comply with legal obligations

When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect user information.

However, no online system can guarantee complete security. Users are responsible for maintaining the confidentiality of their login credentials.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data
Restrict certain data processing
Withdraw consent for certain uses

You may also unsubscribe from marketing communications at any time.

Requests can be made by contacting us using the information below.

10. Third-Party Services

LevelUpHost.ai may contain links or integrations with third-party tools and services. We are not responsible for the privacy practices of those external platforms.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

Your continued use of the service after updates means you accept the revised policy.

13. Contact Information

If you have questions about this Privacy Policy, please contact:

LevelUpHost.ai
Email: hello@leveluphost.ai
Website: www.leveluphost.ai