Legal

Privacy Policy

Last updated: July 2026

LevelUpHost.ai (“LevelUpHost,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share when using our website, platform, and related services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use LevelUpHost.ai.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three primary ways.

Information You Provide

When you use LevelUpHost.ai, you may provide information such as:

• Name
• Email address
• Business name
• Property or listing information
• Brand voice preferences and marketing inputs
• Uploaded property documents, text, or photos
• Billing and subscription information
• Account login credentials
• Communications with our support team

This information allows us to generate marketing content and provide the services you request.

Information Collected Automatically

When you visit or use the platform, we may automatically collect certain information, including:

• IP address
• Browser and device type
• Operating system
• Pages visited and time spent on pages
• Usage behavior within the platform
• Referral sources
• Interaction with features or tools

This data helps us improve platform functionality and user experience.

Information From Third-Party Services

We may receive information from third-party tools used to operate the service, including:

• Payment processors
• Analytics providers
• Customer support platforms
• Authentication or login services
• Integrations you choose to connect

2. How We Use Your Information

We use the collected information to:

• Provide and operate the LevelUpHost.ai platform
• Generate AI-powered marketing content
• Personalize outputs based on brand voice and preferences
• Process subscriptions and payments
• Respond to support requests
• Improve platform performance and reliability
• Analyze product usage and trends
• Develop new features and services
• Prevent fraud or misuse of the platform
• Comply with legal obligations

3. Product Improvement and AI Processing

To improve the quality and effectiveness of the LevelUpHost.ai platform, we may use user inputs, prompts, usage patterns, and generated outputs to:

• Refine our prompts and the quality of generated content
• Understand how the platform is used
• Identify and prioritize product improvements

Content generation is powered by a third-party AI provider (Anthropic). The property details, prompts, and any photos you submit are sent to that provider solely to generate the content you request, and are not used to train its AI models.

We take reasonable steps to ensure information is handled responsibly. We do not sell user data to third parties.

4. User Content

LevelUpHost.ai allows users to submit content such as:

• Property descriptions
• Brand voice and tone preferences
• Documents, text, or photos you provide
• Business information
• Marketing preferences

You retain ownership of the content you submit.

By submitting content to the platform, you grant LevelUpHost.ai the rights necessary to process, store, and use that content solely for the purpose of operating, improving, and providing the service.

You are responsible for ensuring that the content you upload does not violate any laws or infringe on third-party rights.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Analyze traffic and user behavior
• Improve site performance
• Measure marketing effectiveness

You may control cookie settings through your browser. Disabling cookies may affect certain site functionality.

Analytics and Advertising Technologies

Specifically, we use Google Analytics (via Google Tag Manager) to understand site traffic, and the Meta Pixel to measure our advertising and to show you relevant ads on Meta platforms such as Facebook and Instagram. The Meta Pixel may share information about your visit with Meta, which processes it under its own Data Policy. You can opt out of Google Analytics with Google's browser add-on and manage your Meta ad preferences at facebook.com/adpreferences.

6. How We Share Information

We do not sell personal information.

We may share information with trusted service providers that help us operate the platform, including:

• Cloud hosting providers
• Our AI content-generation provider
• Payment processors
• Analytics platforms
• Customer support tools
• Security and fraud prevention services

These providers are only permitted to use information as necessary to provide their services.

We may also disclose information:

• If required by law
• To protect our rights or users
• To investigate fraud or misuse
• In connection with a merger, acquisition, or business transfer

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide services to users
• Maintain business and financial records
• Improve platform functionality
• Comply with legal obligations

When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect user information.

However, no online system can guarantee complete security. Users are responsible for maintaining the confidentiality of their login credentials.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Restrict certain data processing
• Withdraw consent for certain uses

You may also unsubscribe from marketing communications at any time.

Requests can be made by contacting us using the information below.

10. Third-Party Services

LevelUpHost.ai may contain links or integrations with third-party tools and services. We are not responsible for the privacy practices of those external platforms.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

Your continued use of the service after updates means you accept the revised policy.

13. Contact Information

If you have questions about this Privacy Policy, please contact:

LevelUpHost.ai
Email: hello@leveluphost.ai
Website: www.leveluphost.ai